Salida Utilities

The city provides water and sewer service under “The Salida Utilities.” Operations are handled by a combination of dedicated plant operators and staff members who allocate time between other departments of the city. Financially, the Salida Utilities are operated as a self-supporting enterprise fund. It is separate from the general fund, which is primarily supported by tax revenue. This page is oriented toward information customers may have about service and billing. Additional information about the internal operations of our water and sewer departments may be found under the “Departments” section of this site.

Bills and Administrative Matters
Bills are prepared and mailed to customers at the end of each quarter and generally arrive just after the first day of the months of January, April, July, October. Payments may be hand delivered to a drop box in the parking lot of the Touber Building, brought inside to City Hall or mailed to Salida Utilities, 448 E. 1st St., Suite 112, Salida, CO 81201.

Customer billing, collections, and most administrative matters are handled by staff in the City’s finance department. The Finance Director is responsible for maintaining and updating the chapter in the Salida Municipal Code that governs utilities; however, the City Council must adopt any changes to the code with an ordinance. Water restrictions spelled out in the code are enforced by the police department.

Water and Wastewater Transmission
Salida’s Public Works department maintains the water and sewer infrastructure, including the main lines and water meters. Should you suspect a leak or a line break, contact the public works department.

Water Treatment
The Water Plant Manager is responsible for the treatment and delivery of all water to the city water system. The city water system is required to meet stringent water quality control standards that are implemented and enforced by the Colorado Department of Health. These standards include daily, monthly, quarterly, and annual testing of certain parameters for each water source. Salida has three water sources, which constitute three separate treatment and pumping facilities.

The Water Plant Manager supervises all phases of treatment and maintenance and is also responsible for all daily, weekly and monthly accounting, and storage of Salida’s excess water credits. Plant personnel are responsible for ensuring that the water treatment facility, equipment, storage tanks and pump station are properly maintained and repaired. The grounds on all three sites are also maintained by plant personnel.

Wastewater Treatment
The Wastewater Treatment Plant operates under a permit from the State of Colorado to treat waste from Salida, and Poncha Springs, as well as all septic waste from the surrounding area. Plant personnel are responsible for all plant operations, maintenance, and monitoring of the facility. The plant also provides laboratory services for the surrounding area. The Wastewater Plant Manager supervises the facililty, including the laboratory, biosolids process, and maintenance of the facility.

Most Recent

Utility Billing will switch to new Software System

For the past several months, City of Salida employees have been working to implement a new “enterprise” software system from Tyler Technologies. The project encompasses many aspects of the City’s operations, and specific software applications are gradually being phased into service. The next major step will be using the new system to produce the second [...]

Request to Run Water Prompts Council to Cap Residential Water Usage Charges

During their regular meeting on January 22, the Salida City Council set a cap on water usage charges paid by residential customers that will be effective for the first quarter billing cycle. The decision was made in light of the number of water meters that are freezing, which stops service to the home. Customers are [...]

Suggestions offered to prevent frozen water meters

A concern for our water customers when the temperatures drop is the risk that their water meter may freeze, causing a disruption of water service. The highest risk of freezing is actually in the days following severely cold weather when the frost level deepens. When a water meter freezes, the public works department must thaw and repair [...]

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