Atmos Energy Press Release Regarding Natural Gas Service Outage

Media Contact:
Jennifer Altieri

Outage Update: Atmos Energy Works to Restore Natural Gas Service in Salida & Poncha Springs

SALIDA, Colo. (April 10, 2018) –Atmos Energy crews are working to restore natural gas service to approximately 2,500 homes and businesses throughout Salida and Poncha Springs, Colorado, due to repairs on one of our gas supplier’s pipeline.

“Atmos Energy crews are currently shutting down the natural gas system in the affected areas. This process will last throughout the daytime and evening hours and affected customers will not have gas service during this time,” said Jennifer Altieri, Atmos Energy Director of Public Affairs. “Beginning Wednesday, April 11, trained technicians will begin restoring service to customers. Due to the amount of homes and businesses affected by this outage, this process may take several days.”

Atmos Energy has deployed crews from across the region and surrounding states
to ensure the restoration process is conducted safely and efficiently. Please be aware that we will need to access natural gas meters throughout this process.

If you have an emergency and need immediate assistance, please call the Atmos Energy emergency line at 1-866-322-8667.

Restoring Gas Service:
An Atmos Energy technician will need to enter each home to reestablish service. A resident 18 years of age or older will need to be present. If you are not at home, we will leave a door tag with instructions on how to contact us to restore service. You can also contact our Customer Contact Center at 1-888-286-6700 to schedule an appointment. We appreciate your patience and apologize for the inconvenience.

About Atmos Energy
Atmos Energy Corporation, headquartered in Dallas, is the country’s largest, fully-regulated, natural-gas-only distributor, serving over three million natural gas distribution customers in over 1,400 communities in eight states from the Blue Ridge Mountains in the East to the Rocky Mountains in the West. Atmos Energy also manages company-owned natural gas pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas. For more information, visit . Atmos Energy can also be accessed through social media platforms such as Facebook Twitter , Instagram, and YouTube.