Customers asked to participate in rate study survey

The City has undertaken a project to study the rates and charges of water and wastewater services. Prioritization of 12 different “pricing objectives” will drive the rate-setting process. Your input is desired to help establish which factors are most important to our customers. Follow this link to the survey or pick up a hard copy at City Hall.

Please watch the YouTube video from the April 8, 2015 work session and see our March 18, 2015 post for more information about the rate study.

And, please remember… you can help reduce billing costs by signing up to receive your bill by email and by paying with ACH. If you wish to no longer receive a hard copy of your bill, you may sign up to receive your bill electronically with an email to Be sure to include your name and account number(s). For automatic payments, fill out the ACH Authorization form and return it to City Hall. Email the form to, fax it to 719-539-5271 or simply mail or drop it off in person.