The following letter was mailed to all residents of the Town of Poncha Springs in April to explain changes in their future sewer billings.
Dear Poncha Springs Resident:
Earlier this month, the Board of Trustees for the Town of Poncha Springs (the Town or Poncha Springs) and the City Council of the City of Salida (the City or Salida) each unanimously approved an intergovernmental agreement (IGA) that will change the way you are billed for sewer service. In this letter, we will answer as many questions as we can at this time. Certain administrative details are still being worked out with the staff of the two municipalities. Please rest assured that you will not experience any disruption in service.
Sewer service has been provided to residents of Poncha Springs for many years as a result of an agreement between Poncha Springs and Salida. Effective April 1st, you will be a direct customer of the City of Salida. In addition to treating the wastewater from the Town, Salida is also now responsible for maintaining the collection system that runs throughout Poncha Springs.
The bill you recently received from Poncha Springs for March usage should be paid to the Town as usual. That was your last monthly sewer bill from the Town. Poncha Springs will continue to bill residents for water service and customers need to continue paying the water bill directly to the Town.
Salida bills its customers quarterly. The next sewer bill you receive will be in early July for service provided from the first of April through the end of June. This bill will be payable directly to Salida.
Your future bills will likely be lower on a monthly basis than what you have paid in the past; however, the amount of your bill will depend on whether you are a commercial or residential customer and how much water was used during winter months. Salida bills have two components – a quarterly service fee and a charge based on the amount of water that enters the property and, presumably, leaves the property through the sewer system. The usage component of the bill is based on water readings from October to March, the months during which any outside watering is minimal. Conservation of water in your home or place of business will reduce both your water and sewer bills.
Salida offers an automated payment option for its customers. The City uses the Automated Clearing House (ACH) network, a safe and efficient payment system that clears electronic payments. Customers are encouraged to sign up by completing an ACH authorization agreement for electronic payments. This agreement may be found under the forms section of the Salida’s website at www.cityofsalida.com, at the Poncha Springs Town Hall or the Salida City Hall.
Over the next weeks, you will receive additional communication from Poncha Springs and Salida. Rate information is also available on line at www.cityofsalida.com.
Questions about Salida’s sewer billing may be directed to Salida city staff at 530-2621. Should you suspect a sewer leak, contact the Salida Public Works department at 539-6257 Monday through Friday between 7:30 A.M. and 4:00 P.M. During other times, please call Chaffee County Dispatch at 539-2596.
We believe the changes in sewer service will best serve our residents and the community as a whole. This partnership helps protect water quality in the southern part of the county.
We appreciate your business, and we seek to continue improving the way we serve our constituents and customers. The City of Salida welcomes you as a customer.
Mayor, Town of Poncha Springs Mayor, City of Salida