The City of Salida is introducing an automated payment option for water and sewer customers. This electronic payment option is available for customers’ next payment due no later than November 2nd for the current billing cycle, which runs from July to September. The City will use the Automated Clearing House (ACH) network, a safe and efficient payment system that clears electronic payments.
Customers are encouraged to sign up by completing an authorization agreement for electronic payments. This agreement may be found under the forms section of the city’s website or at City Hall. Depending upon the customer’s budget preference, they may choose to have the automated payment processed on either the 15th or last business day of the month following the close of the quarterly billing cycle. Whenever the 15th of the month falls on a weekend, the payment will be processed on the next business day.
Electronic payments offer a time and cost savings to both customers and the City. They are also a “green” practice because paper usage is reduced since the customer no longer has to write out and mail a check. Once a customer signs the authorization agreement, future bills will indicate an automatic payment is scheduled. The agreement remains in effect until canceled by the customer in writing.
City staff time spent processing payments will be reduced through this automated system. Given the tight budget under which the City operates, staff continues to seek ways to operate more efficiently.
The City still welcomes traditional payments received by mail or that customers deliver personally.